How do I share my store with parents?
Day-zero share email + auto-roster blast fire automatically. Plus 5+ share affordances on every store.
Does TeamStores.AI send the share email for me?
Yes — at hour 0 of launch, TeamStores.AI fires a 'Day-zero share email' automatically. If you have a roster of 5+ uploaded, the auto-roster blast fires at hour 12-24 if you have 0 orders. You don't have to compose anything.
How do parents pay?
Direct credit card via Stripe Checkout. No PayPal, Venmo, or check-collection step. Funds settle into the team's Stripe Connect account (or coordinator's chosen payout destination) within 2-3 business days.
Can I share on Instagram / Facebook / SMS?
Yes — Dashboard → Share button generates AI-tailored social copy + hashtags for each platform. Tap to copy + tap to share to native iOS/Android share sheet.
Will TeamStores.AI spam my roster?
No — frequency-cap enforcement at the email level (lib/email/frequency-cap.ts) blocks sending more than 1 marketing email per 48 hours per recipient. Transactional emails (order confirmations, shipping updates) bypass the cap.
Other help topics
How do I set up a team store?
From signup to first product live in under 90 seconds via the Day-Zero AI wizard.
How do I track orders?
Dashboard → Orders shows live status. Buyers look up via /track without login.
How do I set prices + earn fundraising?
TeamStores.AI sources wholesale, you set the markup. Your team keeps the difference.
Didn't find what you need? Browse all help channels · Full FAQ · Ask in Discord
Trusted by leagues, districts, and athletic departments